"Cybersecurity Issue" Disrupts MGM Casinos in US: Slot Machines and ATMs Shut Down
MGM Resorts shuts down slot machines and ATMs due to a "cybersecurity issue," FBI investigating. Hotel guests unable to access services.
In a significant blow to MGM Resorts, a massive "cybersecurity issue" has resulted in the shutdown of slot machines and ATMs across the hotel and casino company. Adding to the chaos, the MGM resorts website has also been taken down in the wake of the cyber attack, rendering it unavailable to users.
The Federal Bureau of Investigation (FBI) has stepped in to investigate the matter and is currently in contact with MGM, according to reports. This incident has caused major inconvenience for hotel guests, who are now unable to access ATMs, purchase food, or use their digital room keys.
In a statement, the hotel and casino company emphasized that their investigation is ongoing and they are working diligently to determine the nature and scope of the issue. Law enforcement has been notified, and prompt action has been taken to protect their systems and data, including the shutdown of certain systems.
To mitigate the impact on guests, MGM has provided a list of concierge phone numbers at various locations, including the Aria, The Cosmopolitan, Mandalay Bay, Bellagio, New York-New York, and Vdara. However, it is important to note that this issue is not limited to MGM's Las Vegas locations alone. Reports indicate that the Borgata Hotel in Atlantic City, part of the MGM portfolio, has also been affected by the cyber attack. The MGM Grand Detroit Casino is another establishment that has fallen victim to this incident, as reported by Play Michigan.
The situation on the ground remains dire, with locals in Las Vegas expressing frustration over the continued tech issues at MGM Resorts. Reports from the ABC affiliate in Las Vegas, KTNV-TV, reveal that several slot machines have been observed to be non-functional.
As the investigation proceeds, it is crucial for MGM Resorts to prioritize the security and safety of their systems and data. The impact of this cyber attack extends beyond inconvenience for guests, highlighting the need for robust cybersecurity measures across the hospitality industry.
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