Op-Ed We must address pervasive fare evasion Caribbean Life

MTA addresses fare evasion with education, equity, environment, and enforcement strategies, making progress in decreasing evasion levels in NYC.

Fare and toll evasion pose a significant challenge to the MTA and the future of New York City. A year after the Blue-Ribbon panel report on Fare Evasion, progress is being made to address this complex issue that costs the city over $700 million annually.

There is no one-size-fits-all solution to fare evasion, as it involves individuals who intentionally evade fares, those who seize opportunities for free rides, and those who cannot afford to pay. Different approaches are necessary to tackle each of these groups, which the MTA has been experimenting with over the past year.

The focus is on addressing root causes through the four "Es" strategy: Education, Equity, Environment, and Enforcement. Efforts include opening Customer Service Centers to educate New Yorkers about the Fair Fares program, which offers half-priced MetroCards to low-income individuals. Marketing campaigns and rewards programs are also being implemented to encourage compliance, especially among students.

Enforcement remains a necessary measure to deter fare evasion, with increased summonses and the deployment of gate guards at subway stations. Environmental changes, such as turnstile upgrades and time delays on emergency gates, are also proving effective in reducing evasion rates.

Long-term solutions involve redesigning fare infrastructure at all subway stations and testing new technologies at the Fare Evasion Lab. The goal is to create a system that fosters mutual respect and fair play among all riders, ensuring the financial stability of the MTA and the vibrancy of New York City as a community.